Privacy Policy

PRIVACY STATEMENT

This website is operated by Yourgift / www.yourgift.au. Throughout this Privacy Policy, the terms “we”, “us” and “our” refer to Yourgift.

We take your privacy seriously. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website, place an order, contact us, subscribe to our marketing communications, or use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

WHAT INFORMATION DO WE COLLECT AND STORE?

When you visit our website or make a purchase from our store, we may collect personal information that you provide to us, including but not limited to:

Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment confirmation information
Customer account details
IP address
Browser and device information
Date and time of visit
Pages viewed on our website
Communication history with us

We collect this information to process orders, arrange delivery, verify payments, provide customer service, improve our website, prevent fraud, and communicate with you about your order or our products and services.

We do not sell, rent or trade your personal information to outside parties.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect the personal information you give us, such as your name, address, email address and phone number, as part of the buying and selling process.

We use your information to:

Process and fulfil your orders
Arrange shipping and delivery
Send order confirmations and tracking updates
Contact you about your order
Respond to customer service enquiries
Verify payment and reduce fraud risk
Improve our website and customer experience
Provide product recommendations and updates
Send marketing emails, only where permitted

When you browse our store, we automatically receive your computer’s internet protocol IP address and information about your browser and operating system. This helps us understand how visitors use our website and improve the customer experience.

EMAIL MARKETING

With your permission, we may send you emails about our store, new products, special offers and other updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails, or by contacting us at info@yourgift.au.

CONSENT

When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific purpose only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your consent or provide you with an opportunity to say no.

You may withdraw your consent at any time by contacting us at info@yourgift.au.

DISCLOSURE

We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.

We may also share necessary information with trusted third-party service providers who help us operate our website, process payments, fulfil orders, provide delivery services, send emails, manage customer support or analyse website performance.

These third parties are only provided with the information necessary to perform their services.

SHOPIFY

Our store is hosted on Shopify. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.

Your data may be stored through Shopify’s data storage, databases and general Shopify applications. Shopify stores your data on secure servers protected by industry-standard security measures.

PAYMENT

If you choose a direct payment gateway to complete your purchase, your payment information is processed securely by our payment provider. We do not store your full credit card details on our own servers.

All payment information is encrypted and handled securely through our payment processors.

THIRD-PARTY SERVICES

In general, third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways, shipping providers, analytics tools and marketing platforms, may have their own privacy policies regarding the information we are required to provide to them.

We recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

THIRD-PARTY WEBSITES AND LINKS

Our website may contain links to third-party websites, products or services. We are not responsible for the privacy practices, policies, content or security of third-party websites.

We encourage you to read the privacy policies of any third-party website before providing your personal information.

COOKIES

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, remember your preferences, support checkout functions and provide relevant marketing.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your country, state or territory of residence, or that you are the age of majority in your country, state or territory of residence and you have given us consent to allow any of your minor dependents to use this website.

SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information.

We take steps to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

ACCESSING OR CORRECTING YOUR INFORMATION

You may contact us to request access to the personal information we hold about you, or to request that we correct, update or delete your personal information, subject to any legal or business record-keeping obligations.

Please contact us at info@yourgift.au for assistance.

PASSWORD SECURITY

If you create an account on our website, you are responsible for keeping your password confidential.

No one other than yourself can access your password, including our staff. We will never ask you to provide your password by email.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in order to reflect changes to our practices, legal requirements, operational needs, or other business reasons.

Any changes will be posted on this page. Your continued use of our website after any changes are posted means you accept the updated Privacy Policy.

CONTACT INFORMATION

If you have any questions about this Privacy Policy, your personal information, or how we handle your data, please contact us at:

Yourgift
Website: www.yourgift.au
Email: info@yourgift.au
Phone: 0433 198 586
Address: 810 Pennant Hills Rd, Carlingford NSW 2118, Australia